Novel Corona virus (COVID-19) crisis and the new digital world of networks

Corona virus crisis and the new world of networks and digital

An unprecedented wave of interest in “teleworking or you can say “working in mobility” or more conventionally “work from homesocial apps are spreading in our society with a pace that we have never seen before. Often dictated by urgency, the choices that employees make to communicate can seem chaotic, as the tools of the general public mix with secure applications in business.
In this context, the IT department must adopt the ancestral adage “necessity rule the law”, because often ill-prepared for a significant increase in activity, it is brought to manage the present moment.
However this past epidemic or pandemic, the IT department will have to restore order in its governance and in its equipment strategy. It should also endeavor to redefine a continuity plan inspired by the lessons learned from the events we are experiencing.
The test of reality and emergence of social apps:
Before we move ahead we would recommend you to take look at this viral post published by Josh Constine@joshconstine>>Clubhousevoice chat leads a wave of spontaneous social apps. In briefly, let’s check the excerpts:

1.       Houseparty app: as they say it’s “Face to Face Social Network”
a.      It allows you to join group video chat rooms with friends or co-workers. 50 million downloads in a month and seems to be leading social app in 82 countries including to the US, and #1 overall in 16 countries.

2.      Discordapp: Built specifically for gaming communities, it allows you to connect persistent video, voice, and chat rooms.It’s seen a 50% increase in US daily voice users. Joining the same bandwagon, Bunch Live also climbing the charts and going main-stream in mobile gaming community.

3.      Loom: Free Screen & Video Recording Software. You can easily record and share a video clip to co-workers instantly as videos are uploaded as they are shot.

4.      Around: it connects you through a small circular video window over your screen to form instant communication with your colleagues while most of your screen stay free for actual work.

5.      Screen: to improvise code, design, writing and explanations, a small widget that can launch screen-share facility.

6.      Pragli VirtualOffice:
Pragli An avatar based virtual office
Pragli An avatar based virtual office
An avatar based virtual office to check who is in a scheduled meeting or away. It avoids clutter to find everyone’s free time as you can instantly open a voice or video chat channel together by following calendar meetings.

But what about Skype, Zoom, WhatsApp? What’re the limits?

The limit of 4 participants per call may soon be lifted on WhatsApp. What do other competing services offer? Let’s find out here today.
The limit of 4 people per call soon lifted on WhatsApp. The latest beta of the mobile app on iOS and Android suggests it. But the question is what does free versions of other competitive messaging offer in this area?

1 - FaceTime

On the Apple side, they set the limit to 32 participants for FaceTime. Everyone has their own sticker within the limits of the display available.
On the Mac, it displays up to 9, which represent the most active users. For the others, an exclamation mark is displayed. On mobile, the thumbnails that do not fit on the screen are grouped in a line at the bottom.
Novel Corona virus (COVID-19) crisis and the new digital world of networks
Novel Corona virus (COVID-19) crisis and the new digital world of networks
Use of FaceTime requires an Apple ID.All iPhone and iPad are compatible with at least iOS 12.1.4 support group calls and audio. For video, you need at least an iPhone 6s, iPad Pro, iPad Air 2, iPad mini 4 or iPad 5.On Mac, group calls are available from macOS Mojave 10.14.3.

2 – Messenger

Like FaceTime, Messenger does not have a native call recording feature. Registration for the service requires a Facebook account. Group calls can bring together up to 50 participants, with no time limit. Up to 8 thumbnails appear on Windows and Mac; up to 6 on iOS and Android. Beyond that, only the speaking user is displayed.

3 – Skype

On Skype too, the limit is 50 participants, including for the web version and the Linux client. By default, the 5 most active are highlighted.
Microsoft, the owner of the service, has implemented a "reasonable" usage policy. Beyond 4 hours per video call, 10 hours per day or 100 hours per month, we switch to audio. Cloud recording is offered natively. The files remain available for 30 days.

4- Zoom

With Zoom, you have to pay to store the recordings online. The backup can nevertheless be done locally. The limit is 100 participants per call (49 thumbnails visible at most), also on Windows, Mac, Linux, iOS, Android and the web version.
However, from 3 people, meetings expire after 40 minutes unless the organizer has a paid license. The latter can register with an e-mail, a Google account or a Facebook account.

5 – Hangouts

On Hangouts, the Google account is the only option. No desktop application available (except on Chrome OS), nor native recording, but no time limit for calls, which can gather 10 participants.
WhatsApp is currently the least "generous". In addition, only mobile applications (iOS, Android) support group calls. In addition, you cannot switch to video when you have launched a voice call.

The test of reality

There is no question here of bringing work home, it is already there. Our intimacy has invaded our professional life and vice versa for a long time already.
Employees also demand certain flexibility in the workplace, often to better manage the transitions of mobility induced by transport times. Managers have often expressed doubts about the development of remote working solutions.
However, faced with a fait accompli, they must have good confidence. They must therefore move from management of control to management of results. And there too, the coming days will be examples of experimentation with the rules of good use of tools and revelers of shared good practices.
For the most part, employees will not benefit from the support necessary for the proper use of these tools. They will discover, for the vast majority, by themselves, autonomy, remote collaboration, as well as the routines, the benefits and the constraints of the teleworker.
Multi-specialized work must, in fact, be a managerial project above all, it is not the solution to all problems, nor does it correspond to all trades, but it must serve a coherent strategy. Strategy driven by general management, but in which the business divisions, IT and HR in particular, play a predominant role.

Back to the office?

The open space and the flex office do not make employees dream, and it is likely that some of them, having tasted working from home, do not want to relive the hell of endless travel times, interruption, and isolation among the multitude or the quest for the available work station.
They prove, in the test, that telework does not necessarily rhyme with isolation, and that virtual communities also work very well. There is no definite relationship between technology and organization. However, the strength of use will profoundly change the organizational approach of companies.
The rules that govern teleworking in all over the World today will certainly have to be reviewed, because employees feel ready to redefine the boundaries of work, they will also have a very precise idea of ​​uses at the end of this health crisis (and may be tools) that they will want to find in their daily lives.

The shadow collaboration in question

If the ISD does not master all the solutions that will be used by its employees during the confinement or homework test linked to COVID-19, this period is also an opportunity for it to make a giant benchmark of solutions available, in full size. It is also, for the IT department, the opportunity to carry out a stress test of the robustness of the solutions used in extreme conditions; and finally a means of testing the relationship with its suppliers, and their flexibility and ability to meet urgent and specific needs.
This exceptional period after the ISD will have to readjust its governance, and if ad hoc solutions have proven themselves, it is integration, security and good protection of personal data that will guide this new governance.
Four years ago Gartner predicted that by 2020 a third of successful attacks on businesses will target their shadow computing resources.

What will it really be with the current craze around insecure collaboration solutions that are flourishing?

This forced march towards teleworking or work from home is an opportunity to better understand the communication and collaboration needs in terms of mobility of employees, at least outside the classic framework of company offices. It will make it possible to gauge the maturity of use of these tools for employees but also for customers, suppliers and other stakeholders of the company.

This time of experimentation will undoubtedly be an accelerator for the digital transformation of companies. All the crises over the centuries have seen the birth of a radical transformation of society, the part that digital technology takes today in social proximity will lastingly mark our uses.

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