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| How to put my phone system on the digital cloud? |
The
rage about cloud phones does not seem to cease as more and more companies are
opting to put their phones in the cloud. Cloud telephone systems are different
from the traditional telephone systems because these are hosted in the cloud.
This implies that the data pertaining to the telephone systems are stored in a
secure server, which can be reached only through the Internet. Third party
providers host the telephone systems on behalf of their customers.
Cloud telephone is essentially an IP/digital telephone system where the entire
infrastructure including the hardware and software are maintained by the
service providing company. Thus it is
less expensive and easy to operate. All this eventually leads to effective and
efficient business communication making your organization more productive.
Why
should businesses opt for cloud based telephone systems?
·
Great
savings on communication expenses: The cloud based telephone systems
are far less expensive than their on-premise PBX counterparts. The entire set
up is maintained by the cloud phone service providing company, thus cutting
down on infrastructural costs by a huge margin. Even the smaller businesses can
afford the high-end cloud telephone systems.
·
Easy
to set up cloud phone systems: If you already have a
communication network at office then connecting it with the cloud phone service
is really easy. You will never have to worry about things such as rerouting
making the set up process easier and faster.
·
Saves
a lot of time: The set up and maintenance of traditional phone
systems for offices is a time consuming affair. All this can be skipped for the
cloud telephone systems, which would eventually lead to saving of a lot of
time.
·
Mobility
and remote capabilities: The cloud business phone system can be
hooked to a mobile phone from anywhere around the world, which enhances
mobility at workplaces. Even the remote workers will be able to log in to the
centralized communication system and carry out their business communication
operations.
·
Advanced
telephony features: The cloud-based business phone systems
come loaded with several advanced telephony features, which includes addition
of multiple extensions, voicemail, call forwarding, message management and
several other telephony options.
Features for effective and easier
business communication:
· Call
forwarding: Cloud
telephony enables easy and efficient call forwarding of the calls to your
customer service department, development team, support team and even remote
site locations.
·
Voicemail: The
cloud telephone systems use the latest technology that facilitates reading of
voicemail online, setting up of multiple voicemails and even recording the
users own voicemail.
·
Message
Management: Managing your messages is extremely easy in the
cloud telephone systems because you will be able to manage voicemails, messages
and several other features with a single click.
·
A wide
range of phone options: Cloud telephone systems can be connected
with several phone systems like your traditional phones at office, cell phones
and even smart phones.
How is it beneficial for the
smaller businesses?
Small businesses can immensely benefit from cloud phone systems and
here is how:
The toll free number at your office can work
perfectly in tandem with your voicemail, extensions and call forwarding. All
this helps your company to create a professional image in the minds of your
callers and customers. Your business will never appear to be small to anyone
who calls up our office.
Smaller businesses always need smarter and affordable
solutions to compete with the other bigger organizations in the market. Cloud
telephone systems neither requires a fortune nor does it need a lot of time for
set up making it the ideal choice for smaller companies.
Above all, the features offered by cloud telephone
systems will lead to an efficient business communication system that results in
higher productivity and greater profits.
About
the Author
Michelle Patterson has been working with telecom
companies for over 10 years, and is thrilled with the new IP/VoIP/Cloud
Telephony and other systems flooding the market. She is learning as much as she
can about IP Telephony, Cloud Telephony, VoIP, Unified Communications, etc.
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