Technology, Innovation & Disruption

VOIP Blocked? Try Viber: UAE Free Call

VOIP Blocked? Try Viber: UAE Free Call

Many countries block VOIP calling as it could lead to loss of revenues to their local telcos like UAE (Gulf) etc, so the population residing there has no solution but to make regular PSTN phone calls which are certainly costly over the counterpart VOIP free to cheap calls,

Stop Press: UAE: Skype VoIP Internet Calls Officially OPENED by Etisalat: Consumers’ Victory!?



But Viber is an app for Apple iPhone / iPhone 4, Android, Blackberry and Windows smart cell phones and tablets, which provides for free international calls even from UAE (Gulf) where the internet calling or VOIP calls are blocked : ) if you live in UAE and own an Apple iPhone than download Viber VOIP app to your smart Apple iPhone and start making absolutely free calls to anywhere from UAE / Dubai, yeah it works, even Du the local telecom operator in UAE says its legal and do not make a loss in revenues to them,

Viber is a legal application too to make VOIP free calls from UAE / VOIP blocked countries as it works iPhone to iPhone or M2M (machine to machine), and is different from VOIP calls from iPhone to other mobiles or landlines,

Yes, Viber VOIP app works on 3G and WIFI both so either use it on WIFI or with the data charges, better go with an unlimited data plan to use Viber on iPhone so your data charges may not cost to your pocket : )

Read all Viber posts here,

also: How To VOIP From UAE, Saudi A., Kuwait, Oman, Bahrain, Middle East and VOIP Blocked Countries? http://www.zyxaw.com/2012/02/how-to-voip-from-uae-saudi-kuwait-oman.html

VPN Good Option: https://www.vpnaccounts.com/subscribe.html

YouTube video may of interest:


UAE Blackberry VOIP Alert: How to avoid VoIP Block on Blackberry BBM Free Voice calls from UAE over WIFI

116 comments:

Viber said...

Hello,
This is a member of the Viber Development Team! :)
Thank you for your review of Viber. we are very happy that so many people worldwide are interested in our application.

I would just like to add that Viber will soon be available also on other devices, and not only iPhone. the next one is Android, and it will happen in February-March. Viber will also allow to send Text Messages very soon.

If you have any question about Viber - please feel free to ask.

Thanks!
the Viber Team.

Anonymous said...

There is a solution for that - http://www.callarc.com now allows calling from ani SIP compliant device. You can call from Iphone, Android, PC and Web Dialer. Check this out - this is what is great about callarc. They have this Virtual Gold - you earn the Gold and convert it to make free long distance calls worldwide. I think your users will be happy to learn about this solution.

Cherian said...

We are trying to install Viber on our iphone but unable to register our number.We are in Dubai. Does it make a difference if we have a pre paid number?

chaps_ks said...

Kindly contact Viber team, take care,

ittay said...

@Cherian

Do you have an internet connection?
What stage exactly are you stuck on?
Please try to explain with more details.

chaps_ks said...

@ittay thanks a lot for helping out : )

Cherian said...

In the instructions that you have given below, I am unable to go beyond step no.3. After entering the phone number, I am tapping on Continue but nothing happens beyond that. What should I do?

To receive your access code, please follow these instructions:
Start the Viber application on your device.
In case you don’t have Viber currently installed on your device, you can download it from www.viber.com/itunes
Enter your phone number and tap on Continue.
If you do not receive your SMS access code within 60 seconds, click on the ‘Help’ button.
Follow the instructions on the system.
Accept the automatic call and write down the given access code.
Enter the code into Viber to complete the set up.

Viber said...

Regarding the "Continue" button problem - first, please visit this URL: http://support.viber.com/entries/372023-i-can-t-complete-the-viber-set-up
If it still doesn't work, then the cause of the problem might be the fact that your iPhone is unlocked or jailbroken, and that interferes with Push Notifications in your iPhone. We've heard that some of our users fixed this problem using something called "Push Doctor", but this is *NOT* an official solution from Viber Media.

chaps_ks said...

@Viber Thank you Viber Team for the quick help,I am happy that this VOIP Blog: TalkFree7 is able to bring a platform for users and VOIP providers to share & discuss their things, take care,

Shui said...

I am not be able to call out my viber friends since April 1. Anyone facing same problem as me?

ittay said...

What exactly is the problem?
Could you please describe it with more details?

Viber said...

What exactly is the problem?
Could you please describe it with more details?

Anonymous said...

Apparently viber is blocked now from Etisalat in UAE. It does not allow you to make calls. I assume they blocked the port. It used to work fine till April. it still receives calls though. the problem is that when trying to call, it gives an error that you are not connected to the internet. When i flied to another country, it was working fine. Back to UAE, problem still there!!!

Viber said...

We are aware of the problem in the UAE, and we're investigating it these days.

The information you gave here is very valuable to us.
Could you elaborate?
For example:
1. Are you sure ALL people on Etisalat are unable to use Viber?
2. What about people in Du? Can they use it fine?
3. Have you tried contacting Etisalat to find out more? Is it official? Could you contact them please?

Thank you,
the Viber Team.

Anonymous said...

I live in Abu dhabi and also can not see my viber contacts, everyone in abu dhabi is having the same problem. I am on Du network.

Viber said...

It seems like the UAE blocked Viber, and there is not much we can do unfortunately.

We apologize, but it is up to the UAE to decide what to do with it.

chaps_ks said...

Thanks Team Viber for the great and prompt support on a continuous basis,

@Talkfree7 VOIP Blog readers in UAE: Read about another VOIP app which works from UAE:

http://talkfree7.blogspot.com/2011/04/viber-voip-free-calls-in-uae-blocked.html

Anonymous said...

Yeah, it's a pity that viber is not working anymore in Dubai. No word from Etisalat so far. Is there anyway to go behind that?

Viber said...

It is a big shame, but unfortunately there is nothing we (Viber) can do about it.

You could try looking around the internet (users' recommendations) for VPN's and use Viber through a VPN.

Anonymous said...

hello i am trying to install viber in i ohone in dubai and not able to do it. i am getting error message when type my phone number to get the access code.

Viber said...

Viber has been blocked in Dubai (and the UAE in general).

This is the reason that you can't use it. There is unfortunately nothing we can do to help it :(

masud said...

dear fri......
i m unable 2 open account. i m living dubai. whts the solution plz help me..

Anonymous said...

I figured out what is the real problem with viber in dubai/UAE, the problem is setting up Viber since setting up Viber needs to connect with the Viber website and the Viber website is blocked. (If you open your web browser and try to log on the Viber website, its blocked)

However if you have Viber setup you can make calls normally.

So the real issue is with setting up the Viber app not with making calls.

Viber said...

What you described is not entirely true.

We have gotten many reports of users who had Viber setup already, and suddenly one day that stopped being able to make calls, but were still able to receive calls (because of the block).

When the block start, we (Viber) tried all the possible workarounds for the problem, but didn't manage to bypass the block. It is up to the people of the UAE to speak up and contact Etisalat :)

getreji said...

i installed the viber in uae using VPN. i still cannot make calls , it says check your internet connection
My vpn works but viber cannot place calls.

any idea guys ????

1 said...

Hi
my viber was wroking fine till last week but now its nt working and i m getting error whenever i type my number for a code.i am on Du network.
Any solution for that plzzzzzzz.

Viber said...

@1

As mentioned above, Viber was blocked in the UAE, and unfortunately there is not much we can do to help it.

Contact the authorities and demand answers, or use a VPN (ask your friends or look it up in Google).

Viber.

zadd said...

Me and my wife have iPhone she install viber and still working until today with du for me I tried to intall it I got error but to solve you either insall it on your vacation or change the proxy and intall it actually I tried the first option and I was waiting for massage but unfortunately I forget that du dosent work out of UAE I will try the second one when I got time good luck

zadd said...

do this
change the proxy to 189.17.0.35 port 8000 in your iphone send mesge with your number to viber put your pass and it will work (this for du) then change the proxy again to the normal or make it off i did it and it works 100%
good luck
Regards,
zadd

Viber said...

@zadd

Is this solution you posted relevant only for Du users, or also Etisalat?

Anonymous said...

Hi Zaad,
Could you please provide detailed instructions on how you changed the proxy and port?
Thanks in advance

Viber said...

You may find relevant information here: http://www.qortuba.org/?p=4017#comments

Viber said...

@zadd

Please elaborate on the solution you posted above.

zadd said...

Dear Viber,

this solution for Du, even i guss it will work with etisalat,
for the The one who asked how it is very easy connect to internet view wifi then go to settings go to your wireless name then clock on the arrow then go to proxy change it from proxy1,,, to the ip above and change the port as well close everything and complet installation for viber by choosing uae and wait for the pass put it and before you use it change the proxy again and the port to 8080 and start enjoying viber the best program for iphone I ever seen,

best regards.
zadd

amar said...

very good..change ur DNS in wifi settings to 8.8.8.8
it ll work. for me it did.i m using i phone 4.

Anonymous said...

hi
sorry Zadd
It does not work, I press continue and nothing happens..ok at least it does not give the error message but nothing happens

Viber said...

@Anynymous

First, please visit this URL: http://helpme.viber.com/index.php/Knowledgebase/Article/View/24/0/you-cant-complete-the-viber-set-up
If it still doesn't work, then the cause of the problem might be the fact that your iPhone is unlocked or jailbroken, and that interferes with Push Notifications in your iPhone. We've heard that some of our users fixed this problem using something called "Push Doctor", but this is *NOT* an official solution from Viber Media.

Anonymous said...

@Zadd : thanks a bunch.. ur little trick worked wonders.. now can use Viber in UAE :D

Anonymous said...

Please help me,

My boyfriends away in the airforce and i call him every night. Just found out about Viber but will it use his credit when i call him as he has a pre-paid iphone3gs?

Viber said...

Viber itself - the app and the service - is totally free, meaning we (Viber) don't charge anything from you.

Since Viber uses the internet to function, both sides of the conversation must be connected to either WiFi or 3G. If a user is connected to WiFi - that user is not paying anything for sure. If he's connected to 3G, the user *may* be paying his cellular company for the data (Viber uses 0.3MB per minute of call), but that depends on the specific data plan that he has with his cellular company, and needs to be verified with them.

George S said...

Hello,

I have been travelling through Arab world a lot. They block freaking everything. Not funny at all. Especially when I wanted to call Israel. they block that too even on landline. The only thing that worked for me was callback service like call2 and notvoip.com. They are the only ones that have apps for iPhone. Because calls go through telephone providers they don't block incoming calls form US that connects you. notvoip had a bit better connection for me but both OK. So that's the solution for me.

Anonymous said...

how could I use my viber app? I downloaded it and try calling my cousins back at the Philippines butit says the number am calling doesn't have viber but she does. I'm here in Dubai, UAE Du user. even sending invitation just the same. How could I get connected through viber?

Thanks.

Viber said...

@Anonymous,

The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
Try contacting the authorities and ask for the reason for this block.

Alternately, you might want to check previous comments in this blog for a possible solution.

sudha said...

can i install this viber in my india mobile and can i call to UAE mobiles are free as i understand from uae , we could not make calls as it is already blocked. pl help on.

Viber said...

Viber can be used for free between any 2 Viber users, no matter where they are in the world, as long as they are both connected to the internet.

However, the authorities in the UAE have decided to block Viber in the whole country, and usually this prevents people in the UAE from using Viber at all :(

Try contacting the authorities and ask for the reason for this block.

George S said...

Guys, The only option to call from Dubai or any other Arab country is callback service. Because it's using another country for connection. This is the only way. Or you can use VPN, but you have to be careful as most of them are blocked and in fact illegal. No free solution. Cheaper yes, free no. Read wikipedia article to understand how it works. http://en.wikipedia.org/wiki/Callback_%28telecommunications%29
or here
http://notvoip.com/how-it-works

Let me know if you find anything else
George

Anonymous said...

can viber calls be traced through cell phone records? if i use viber to talk to another viber user, can our calls be traced to each other through the viber data packets, or whatever Viber uses to make calls? How about if we use VPN?

Anonymous said...

Hello Viber,

i have installed viber to my iphone but when i go to favorite it dont show me my viber contact, and i have friends that they use viber in Abu dhabi and they talk together
but i really dont know why its not working with me and i am upset !!
i read that u said to go to the "help" Botton, but i could not find it !!
can you help me please ASAP :(

Viber said...

Hi,

As you can read above, the authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

Try contacting the authorities and ask for the reason for this block.

Meanwhile, you can try reading in the above posts and see the workarounds that people found for this problem.

Telephoon said...

Hi @Viber; FYI: Talkfree7 is now Telephoon.blogspot.com

Kindly change our old link on your support blog for this page as:

http://telephoon.blogspot.in/2011/01/voip-blocked-try-viber-uae-free-call.html

Thanks

Viber said...

Hi,

We are not entirely sure we understand what you mean by "change our old link on your support blog for this page"

Could you please explain?

Telephoon said...

Hi @Viber,

I am very sorry for the trouble, but previously the name and URL of this blog was: talkfre7.blogspot.com ... which is replaced by now telephoon.blogspot.com so kindly update the links you have given in various help forums to talkfree7 blog,

Kindly update this new link, which is of this very page in your help forums as:

http://telephoon.blogspot.com/2011/01/voip-blocked-try-viber-uae-free-call.html

Sorry for the trouble, hope this helps and is clear now!

Viber said...

No trouble at all, we just wanted to make sure we understood your meaning.

It is going to be very hard to trace back the links that we gave in the past to this blog (and we are not sure it even happened more than a few times), but we will make sure to give the correct links from now on :)

Telephoon said...

Tnaks @Viber, your app, team and support are just great : )

I understand your problem in correcting old links, but if you can add our new link to your support blogs now on-wards, it will help us immense in getting our words to the world,

Hope you will still continue your kind support and patronage to us, thank you Viber, have a wonderful times ahead : )

Magic said...

Hi,

Since last night I cannot use anymore viber through VPN connections: did you changed any settings?

Do you have any suggestions? It doesn't work either in 3G that in WiFi.. Any idea?

Viber said...

@Magic -

Unfortunately, Viber's functionality on VPN connections has nothing to do with our settings.

In general, Viber is blocked in the UAE (and other countries). VPN's were workarounds that users found, and it could be that the authorities in these countries found a way to block the usage of Viber on VPNs too now.

Check with your friends and see if they are experiencing the same using Viber on VPN.

raveneye said...

before my bestfriend left for dubai last oct. 2011 i installed viber on her iphone so we can keep an open communication and be able to call and text each other for free. I find the voice call of the viber app to be better than the regular phone calls that you make. However we didnt have any idea that it had been blocked in UAE so after trying for a few weeks we finally gave up. a few days ago a friend of mine who had recently relocated to abu dhabi informed me that viber works there as well as in dubai as long as the app had been installed someplace else outside UAE. From what i know you can't even successfully register after you downloaded viber if you are in dubai because it wont allow you. anyway i called up my bestfriend and told her to try her viber app again. I sent her a text message to which she replied! For a moment there i got excited since we found out that its working now, i had thought that mybe viber was able to fix the problem regarding the app being blocked there. We tried the call option but it doesnt work, it rings but once you answer it disconnects. Just wanna know if anybody else experience that? Right now the text is working but not the call option. Can we somehow make it work? Does she need to adjust something on her settings? I hope somebody can help me with this, i'll really appreciate it. Thank you in advance!

Viber said...

Hi @raveneye -

Unfortunately, we (Viber) cannot do anything to help the block - it is a legal decision of the UAE authorities, and there is no way for us, as a company, to bypass it.

However, the report about the messaging being unblocked is encouraging. Can anyone else confirm this?

Anonymous said...

Actually, it was an illegal decision made by Etisalat and it's fake pseudo name Du, they are both the same company and it's all one filthy monogamous tyranny.

they deny having anything to do with blocking Voip, and just make shitty excuses.
if you could somehow bypass Etisalat, the people of the UAE would be forever indebted to you.

Telephoon said...

Hi Anonymous!

Pl read this post, may be useful:

http://telephoon.blogspot.in/2011/06/internet-telephony-blocked-try-spokn.html

also search this blog for your query, there are many posts on your desired things here, just search, surf and get it, best wishes,

Unknown said...

viber in my iphone is not working for calling purpose. I can send sms. I am in UAE. Please advice

Viber said...

@Unknown

The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(

Try contacting the authorities and ask for the reason for this block.

manish chourasia said...

Hello Viber Team,

Can you make arrangement to passing authantication code on email, I know it requires change in process of registration but it's g88 hekp for those who are in countries where it's blocked..

Anonymous said...

I had a Viber version in English. After updating it changed itself into Russian. I live in Ukraine but I want my English Viber back

Viber said...

Hi,

Viber sets its language automatically according to your phone's language.

We are considering to add an option that lets you manually choose the language of Viber, and we hope to do it soon.

Stay tuned for news and updates :)

Viber said...

@manish chourasia -

Unfortunately our code delivery mechanism is completely automated - there is no way for us to send it manually via email.

And anyway, please note that even if you manage to get the code and register to Viber, but you are in a blocked country, Viber would not work anyway, unless you use a VPN connection of some type.

Anonymous said...

But why is it blocked here in UAE i cannot use my viber apps anymore. As they said that it is not blocked but my iphone is not enjoying viber anymore and it really disappoint me..:(

Viber said...

@Anonymous -

The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
Try contacting the authorities and ask for the reason for this block.

Hani Ashour said...

Viber the problem is the code entry my viber on blackberry still work on texting but its not on iphone

Anonymous said...

Hi, Can I Use Viber Through Wifi In UAE?
Im expecting to buy a smartphone Eithe Apple or BB.

Anonymous said...

i cant register my no in viber , i am living in dubai, after entering the mobile no i am receiving msg to check the internet connection. but i am connected with internet, still showing the same msg. pls help

Viber said...

The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
You may try contacting the authorities and ask for the reason for this block.

Anonymous said...

My viber will freeze my phone when i make calls i try deleteing it and re installing it but still no fix. Is this a fault of my samsung2 or viber?

Anonymous said...

for iphone users having viber and doesnt work...
download hotspot vpn app from the app store..its free..
install it.
then goto settings,u will see a new option "VPN"
on the vpn

enjoy using viber

Joelle Haddad said...

Hi guys I live in Dubai -UAE & I have downloaded Viber on my Iphone 4S & now on iphone5 and it works great, the only trick to do is find on youtube any free vpn video, test it first if it works on blocked websites then it will definitely work on viber in making out calls, even before you receive a call the only thing which is annoying is that you need to turn on the VPN as well or you wont be able to receive any calls. Still couldnt find any solution to receive the code for viber on my blackberry if anyone could help would be great! Viber team when will you release the voice calls on blackberry?
goodluck

Anonymous said...

can anyone suggest a free vpn app which will let people living in dubai use Viber sucessfully? its annoying to not be able to use such a great app!

Atila Elshani said...

Hello from Kosovo,i can'get acces code and automatically call.what can i do please help me

Viber said...

Hi Atila,
This is a known issue, and we're working to fix it these days.

Meanwhile:

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.

Marina said...

hi...
am having problems with recieving my access code to my galaxy pocket phone and currently i'm at Syria,Damascus
so... sorry to bothef you guys but is there any possiable way to help me please!

Thank you,
Marina

Marina said...

hi guys....
This is Marina.... I live in Damascus,Syria and actually am having problem with recieving my accsess code to my Galaxy pocket..... so is there any way to help me please!
PS: I succesfully dowload thd program Viber to my previouse mintioned phone but no access code...

help me please!
Thank you.
Marina.

Viber said...

We suspect that the authorities in Syria have decided to partially or fully block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
You may try contacting the authorities and ask for the reason for this block.

Anonymous said...

you can use vpn router can connect via that wireslly and use viber

sidhu kk said...

Hi i m using acer tablet and my friend using samsung glaxy 3 and we try to call each other but it show me message always force close or report can u pls help me to get out from this problem thanks and we r not in same country

Viber said...

@sidhu kk -

What country are you located in?

Please note that Viber does not officially support Tablets yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/Hm5k9p
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.




Traci said...

Hello. I'm not sure if there's anything you can suggest, but I thought I'd try. My boyfriend lives in England, I'm in the US. He uses a mobile internet connection at home and that connection blocks VOIP. We've found a workaround on the laptop, but as luck would have it, his laptop's hard drive has crashed. So, we've tried connecting mobile to mobile so that we can talk. Skype and Yahoo do not work. I was hoping Viber was the answer but it doesn't seem to work either. He can call me and apparently hear me, but I get no sound from him. Do you have any suggestions for something we can try (either Viber or a user suggestion) to get around the VOIP block?

chapsks said...

@Traci, Hey Traci thanks, rest assured, our Team Viber would soon get to your query,

Meanwhile, if you wish try our LocalPhone, if VoIP is blocked, still you guys could make a ultra cheap or virtually free calls, using ANY landline, cell phones over 3G, 4G, or dialing local numbers, trial is free, it is a superb service, so try it now, good luck,

chapsks said...

@Traci read about LocalPhone here and try it for free, if you like, you are free to make unlimited calls on the GO!

http://www.zyxaw.com/2011/12/free-international-calls-with.html

Viber said...

Hi @Traci -

It could be that the network you are connected to is blocking Viber's traffic.

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer)

Best regards,
the Viber Team.

Vincent Velasquez said...

hi viber team,

im planning to visit dubai soon,and just heard that viber in dubai is being blocked,i just wanna ask if i bring my phone and have my network on roaming will it still work or not?will it affect my viber that is currently installed on my phone??

Viber said...

Hi @ Vincent Velasquez -

As far as we understand, the block is regional (affecting users locally), so unfortunately you will not be able to use Viber when staying in Dubai :(

We will be happy to receive reports from you saying that we were wrong ;)

Muriel Cabrera said...

Hi! I have a friend who lives in Kuwait and he's not getting the access code and he already deleted the app and reinstalled many times. Pls we need help with that!

Alex said...

To unblock Viber you can use VPN Account service http://vpn-account.com/unblockviberinuae.html. It works fine.

Viber said...

@Muriel Cabrera -

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.

Prameg said...

their is way now to run
Viber for PC using android emulator I hope this help ..

viber_fan said...

DEAR VIBER,

AFTER USING 7 DAYS FREE OF 'VPN IN TOUCH' I BOUGHT THE DATA PACKAGE TO CONTINUE USING VIBER IN UAE, BUT NOW IT DOESNOT WORK AND SAYS THAT THERE IS PROBLEM IN ESTABLISHING CONNECTION EVEN WHEN THE VPN IS MADE ON.
WHAT COULD IT BE? REGULATION FROM LOCAL AUTHORITIES MADE IT STOP WORKING OR I MISSED SOMETHING TO MAKE IT FUNCTION?

Viber said...

We (Viber) cannot guarantee Viber's functionality in networks/countries where it is officially blocked :(

Unfortunately we won't be able to assist you in this matter, we apologize.

khagen magar said...

Here in UAE some of my friends are using viber without installing hotspot sheild, but i couldnt use on android device until i use the hotspot sheild. is it unblock for iphone in UAE? any one knows about this !!!!

Anonymous said...

Viber was working perfectly fine in my samsung, until one day I couldn't see the contacts so I deleted the viber and reinstalled many times. I am now not getting the code. Can you please help me as I love using viber.

viberteam said...

Hi,

@Anonymous - about the code: Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.

* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.


====== A GENERAL MESSAGE TO USERS IN THE UAE =====

The issue you have raised is a known issue. You may solve it by downloading a new version from the following link:
http://bit.ly/getviber

We would love to hear feedback from you if this has been able to solve your issue.

Anonymous said...

am in algeria and i use mobilis for internet service thats to say i use mobile data!its been about a week now whenever i want to use viber or to update my contacts i see a message sayin viber service is not available or is being blocked.I tried several times to uninstall and reinstal bt the only thing i saw was at least i succeeded to update my contacts only once and now again its the same message appearing!how comes that it tried to work at least for that one update and now its not working?my phone is xperia go!try to rule it out coz its so bad u knw ma family is away and i need to talk to them most of the times!thanx for ur help

viberteam said...

Hi,

Some mobile operators across the world block Viber on their 3G network. Usually this happens when users have a "simple" data plan (or a prepaid contract), meaning they didn't pay extra for using VoIP on their 3G network.

In order to verify this, we recommend to:
1. Test Viber on a few different WiFi networks, and see that it works fine.
2. Contact your cell company and confirm this with them, as well as ask friends who have the same data plan (on the same carrier) to try Viber on 3G as well.

Does this help?

Anonymous said...

@viber . I have viber on my tablet and I wanted it on my PC so I downloaded it and put in my number, the code was not coming through so I sent it again many times, the next morning I recieved all the the access codes I sent the night before and when I try to enter the number again it say error and the whole viber on my pc is outlined in red, please help as I need viber on my pc

viberteam said...

Hi,

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.

* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.

Syed Shahbaaz said...

hey guys,
i use viber regularly on my android phone.. i need viber on my pc too.. i tried many times but of no use.. viber related sites are blocked.. i stay in dubai, UAE. plz help..

Syed Shahbaaz said...

guys plz help
i need viber on my pc too.. suggest sumthng.. residing in dubai, uae

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Anonymous said...

Hello Viber team,

I need your help!

Some of my contacts have the "free call" option under their name and I can call for free and vice versa.

However, some of my contacts don't have the "free call" option, instead it has the "viber out call" option which isnt for free. The same person can actualy call me for free.

How do I add the "free call" option under this person's name?

Thank you

Anonymous said...

if anyone want to open or unblock viber or any software in uae try unblocker router .which will give you full access to internet .

mehria wazin said...

Hi can u tell me plz why viber dosnt work in UAE?

Ali said...

Some of phone providers like etisalat has blocked Viber in UAE. People will need to use other apps.

Marc said...

Viber was working fine until 28th. Now it has a problem. Can you convey whether it's blocked in DU - Marc

Anonymous said...

I am in Dubai. I have installed viber on my android phone, i am unable to complete the registration, as im not getting any sms to put the activation code further. is Viber still blocked in Dubai?

Anonymous said...

Is viber is blocked in UAE... there was no update or legal info from du ir Etisalat... can any one please confirm? ??

Anonymous said...

I am using tringme instead of Viber. Excellent sound a thousand better than Viber and tango. Well done.

Sahrzad said...

I love Viber! And I've found a good solution for Viber in Dubai - Sahrzad service - http://sahrzad.net and it works perfect!