Top 8 reasons why you should switch to an IP-PBX system
Several IT decision makers of the company
would like to eagerly learn about the reasons for making a switch to the IP-PBX
system. In this post, we are going to take deeper look at the most obvious
reasons needed to make a shift to the latest IP-PBX system:
Installation as well as maintenance is extremely easy
is nothing but a software that is installed on a computer connected to the
network, which makes it easier for the software to leverage the computer’s
processing power. You will just need an IT professional who has proficiency in
basic computer networking to install as well as maintain an IP-PBX system. On the other hand when you are using a
proprietary system, you will have to appoint a technician trained for that
particular system only.
Easy management because of the GUI/web based interface
The latest IP-PBX systems come equipped with a web
based management or configuration interfaces. These interfaces make it
extremely easy to manage the system. However, if you are using the proprietary
systems, you must already be aware of the complex interfaces they use.
Substantial cost savings while tagging with the VoIP services
The IP-PBX system facilitates the use of VoIP
services to make international or long distance calls. Phone systems between
the branch offices can be easily connected for making free calls. You will be
able to realize huge savings by tagging the IP-PBX with VoIP services.
Wiring will be history
Switching to the IP phone system gives you the
opportunity to directly connect the phones to the computer network port. The
softphones can be directly installed on the PC or laptop, which leads to
minimum or no wiring. You will be able to eliminate wiring completely, which in
turn would make it easier while shifting office.
Reason#5: Remove any forms of vendor lock in
The IP-PBX systems are based on the open SIP
standard, which gives you the opportunity to use any SIP hardware or software
with any type of SIP-based IP-PBX, VoIP provider or PSTN Gateway. On the other
hand when you are using a proprietary phone system, you will have to use the
related hardware to avail the advanced telephony features.
Proprietary systems fail to cope up with the growing
communication needs of a company and thus adding of extensions and phone lines
will need more investment. However, when you are using IP-PBX, you can easily
scale up the number of phone lines and extensions without investing too much on
Superior customer service and higher
You will be able to enhance the customer service by
quite a few notches and at the same time experience better productivity. The
IP-PBX phone systems are computer based so you will be able to integrate the
business applications with the phone functions.
Higher features at lower price
Enhancement and addition of new features to the
existing IP-PBX system is extremely easy as it is software based. Thus, you
will be able to avail higher features at inexpensive rates.
Patterson is excited with the new technologies that are threatening to change
the way we stay in touch and communicate, particular in business. She works
with companies that are introducing these technologies to make understanding
them easy for regular people.